Book a taxi or contact us on-line or phone +44(0)203 00 44 953
Lost something in a taxi? Contact Transport for London on 0845 330 9882 or online.
Did you leave something in a taxi? What should you do?
If You Booked Through Us
If you booked your taxi through us, contact us right away.
However, unless you booked your taxi through us, we cannot really help. We are one of many licensed London taxi companies, and we don’t own all the taxis in London!
If You Booked Through Another Company
If you booked through another taxi company, call them, of course.
Taxis From the Street or Rank
Unfortunately, if you took your taxi off the street or at a taxi rank, there is no way to track down your driver unless you happened to take note of his or her license number, badge number, or registration numer. (London taxis don’t work like New York taxis where drivers log all their jobs with a central office.)
In this case, contact the Lost Property Office at Transport for London on 0845 330 9882 or online.
When a taxi driver finds property in his or her taxi, they hand it in to a local police station. The police station then forwards it to Tranport for London’s Lost Property Office. Property can take up to seven days to arrive at TfL’s Lost Property Office from the police station.
However, often times the driver may not even be aware that you left something in the back of the taxi. Unfortunately, sometimes the next customer picks up your item and keeps it.
If you left a mobile phone, ring your number. The driver may hear it and answer, and then you can explain the situation.
TFL Lost Property Form
You can use the TfL online lost property form to find out if your property has been found.
Lost Property Office
You can also visit or phone the Lost Property Office:
TfL Lost Property Office
200 Baker Street
London NW1 5RZ
Telephone: 0845 330 9882
Interesting Tidbits
Every year 170,000 items are lost and handed in to Transport for London’s lost property office.
Among the thousands of bags and umbrellas are more unusual items like false teeth, bones and even a puffer fish. Watch this video where TfL’s Jackie McCarthy shows us around.
The Telegraph has this interesting story about the bizarre collection of items that are housed at Transport for London’s lost property office and includes the as yet unclaimed coffin used in the film Four Weddings and a Funeral.
Book a taxi or contact us on-line or phone +44(0)203 00 44 953
